Cookie Policy

About Our Cookie Usage

This policy explains how morenavelios uses cookies and similar technologies on our website to enhance your browsing experience and provide personalised consultation services.

We use cookies responsibly to improve functionality and understand how visitors interact with our financial planning resources.

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and improve your browsing experience.

These files contain information about your interactions with our site but do not access personal files on your device.

Types of Cookies We Use

We use several categories of cookies to provide optimal service:

Essential Cookies

Required for basic website functionality, security, and consultation form processing. These cannot be disabled.

Duration: Session and up to 12 months

Functional Cookies

Remember your preferences, language settings, and consultation history to personalise your experience.

Duration: Up to 24 months

Analytics Cookies

Help us understand website usage patterns and improve our consultation booking system and content delivery.

Duration: Up to 24 months

Marketing Cookies

Enable personalised content and consultation recommendations based on your interests and browsing behaviour.

Duration: Up to 12 months

How We Use Cookies

Our cookies serve several important purposes:

  • Maintaining secure consultation booking sessions
  • Remembering your service preferences and consultation history
  • Analysing website performance and user engagement patterns
  • Providing relevant financial planning content recommendations
  • Ensuring optimal website functionality across different devices

Third-Party Cookies

Some cookies are set by third-party services we use for analytics, consultation scheduling, and website functionality enhancement.

These services have their own privacy policies governing cookie usage.

Your Cookie Choices and Rights

You have several options for managing cookies and exercising your privacy rights:

Australian Privacy Rights

Under Australian privacy law, you have rights regarding your personal data:

  • Access and review personal information we hold
  • Request correction of inaccurate personal data
  • Request deletion of personal information where legally permissible

Consumer Protection Rights

Additional consumer protection rights may apply:

  • Right to know what personal information is collected
  • Right to delete personal information subject to exceptions
  • Right to non-discriminatory treatment when exercising privacy rights

Data Subject Rights

Comprehensive data protection rights include:

  • Confirmation of data processing activities
  • Correction of incomplete or inaccurate data
  • Objection to processing based on legitimate interests

Managing Cookie Settings

You can control cookies through several methods:

Browser Settings

Most browsers allow you to view, delete, and block cookies through their settings menu.

Website Preferences

Use our cookie preference centre to customise which cookies you accept on our website.

Third-Party Opt-Out

Visit third-party service websites to opt out of their tracking and advertising cookies.

Impact of Disabling Cookies

Blocking certain cookies may affect website functionality and your consultation booking experience.

Some features may not work properly if essential cookies are disabled.

Cookie Policy Updates

We may update this policy periodically to reflect changes in our cookie usage or legal requirements.

Significant changes will be communicated through website notices or email notifications.

Contact Us About Cookies

For questions about our cookie practices or to exercise your privacy rights, please contact us.

Company: morenavelios

Address: 127 Collins Street, Melbourne VIC 3000

Email: contact@morenavelios.com

Phone: +61 943 900 796

Last updated: September 13, 2025

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