Privacy Policy

Your Privacy Matters

morenavelios is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and safeguard your data.

We comply with Australian Privacy Principles and applicable data protection regulations.

Information We Collect

We collect several types of information to provide effective consultation services:

• • Contact details including name, email address, phone number, and postal address
• • Financial information such as income, assets, and financial goals you share
• • Consultation preferences, communication history, and service usage data
• • Website usage information including pages visited and consultation form submissions

How We Use Your Information

Your personal information helps us deliver personalised consultation services:

• • Providing tailored financial planning consultations and analytical reviews
• • Communicating about your consultation sessions and following up on recommendations
• • Improving our services based on client feedback and usage patterns
• • Complying with legal and regulatory requirements for financial service providers
• • Sending relevant information about financial planning strategies and market updates

Legal Basis for Processing

We process personal information based on several legal grounds:

Primary Legal Basis: We process your data on the basis of consent and legitimate business interests.

Consent for marketing communications; legitimate interests for service delivery and improvement.

Information Sharing

We share personal information only in specific circumstances:

• • With professional service providers who assist in delivering consultation services
• • When required by law, regulation, or court order
• • To protect our rights, property, or safety, or that of our clients
• • With your explicit consent for specific purposes

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorised access, disclosure, or misuse.

Encryption, secure storage systems, access controls, and regular security assessments safeguard your data.

Your Privacy Rights

Under Australian privacy law, you have several important rights:

• • Access your personal information and receive copies of data we hold
• • Request correction of inaccurate or outdated personal information
• • Request deletion of personal information where legally permissible
• • Receive your personal information in a portable format where applicable
• • Object to processing based on legitimate interests in certain circumstances
• • Withdraw consent for marketing communications at any time

Cookies and Tracking

We use cookies and similar technologies to enhance website functionality and understand user behaviour.

Details about cookie types, purposes, and duration are outlined in our Cookie Policy.

You can manage cookie preferences through your browser settings or our preference centre.

Data Retention

We retain personal information only as long as necessary for service delivery, legal compliance, and legitimate business purposes.

Retention periods vary based on information type, regulatory requirements, and ongoing client relationships.

Children's Privacy

Our services are designed for adults. We do not knowingly collect personal information from individuals under 18 years of age.

Professional financial planning consultation services helping Australians discover smarter approaches to wealth planning and financial strategy development.: Professional financial planning consultation services helping Australians discover smarter approaches to wealth planning and financial strategy development.:

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements.

Significant changes will be communicated through website notices and email notifications to registered clients.

Contact Information

For privacy-related questions or to exercise your rights, contact our privacy team: